Privacy Policy

Flutur Cosmetics, operated by Merks Tehnologii DOO, with its registered address at Ferid Murati no. 8/1-31, Chair, Skopje 1010, North Macedonia, is fully committed to protecting the privacy and personal data of our customers.

1. Information We Collect

To successfully process your order, we collect the following necessary information:

• Full name

• Shipping address

• Email address

• Telephone number

These details allow us to:

• Deliver the ordered products

• Communicate order status updates

• Contact you if additional details are required

2. Data Protection

We process personal data in accordance with the principles of lawfulness, fairness, and transparency. Appropriate technical and organizational measures are implemented to ensure protection against:

• Unauthorized or unlawful access

• Accidental loss, destruction, or damage

Only employees whose work duties require access to this data may access it.

3. Disclosure to Third Parties

Flutur Cosmetics, through Merks Tehnologii DOO, commits that:

• Personal data will not be used for any purpose other than those explicitly stated

• Personal data will not be shared with third parties

• No international transfers of personal data will be made

4. Cookies and Usage Data

Our website flutur.shop uses cookies to enhance user experience. Cookies are small text files stored on your device and cannot be used to run programs or deliver viruses. They help us:

• Analyze product searches and purchases

• Improve site layout and offering

• Enable quicker and more efficient shopping

You may opt to manage or disable cookies through your browser settings.

5. Contact Forms and Marketing Communication

By voluntarily submitting contact or order forms, you consent to the processing of the provided data for the specific service or request. All data submitted via forms is treated as confidential and used strictly for the intended purpose.

6. User Rights

As a user, you have the right to:

• Access your personal data

• Request correction, restriction, or deletion of data

• Object to processing

• Withdraw previously given consent

You may contact us at any time for data-related requests via:
📧 cosmeticsflutur@gmail.com
📍 Ferid Murati no. 8/1-31, Chair, Skopje 1010, North Macedonia

7. Data Controller

Merks Tehnologii DOO – Skopje
Registered address: Ferid Murati no. 8/1-31, Chair, Skopje 1010
Email: cosmeticsflutur@gmail.com

8. Changes to This Policy

Flutur Cosmetics reserves the right to update this privacy policy as needed. All changes will be published on our website and will take effect upon publication.